Shipping policy

Qomila delivers across Pakistan through courier partners, subject to service availability in your area.

Order Processing

Orders are processed after confirmation and verification of delivery details. Please provide a complete address and an active phone number to help avoid delays.

Shipping Charges

Standard shipping is Rs 200 per order. Any applicable shipping charge or promotional discount will be displayed at checkout before you place your order.

Estimated Delivery

Orders are generally delivered to major cities within 3–5 working days after dispatch. Remote areas may take longer.

Delivery times are estimates and may be affected by public holidays, weather, courier disruptions or other circumstances outside our control.

Cash on Delivery

Cash on Delivery is available. Please ensure someone is available at the delivery address to receive the parcel and make payment.

Order Tracking

Once your order is dispatched, tracking information will be shared using the contact details provided with your order. If you need assistance tracking your parcel, please email us with your order number.

Incorrect Address or Missed Delivery

If you notice an error in your delivery details, contact us as soon as possible. Changes may not be possible after dispatch.

If delivery cannot be completed, contact our team for assistance. Any applicable redelivery charge will be communicated before another delivery is arranged.

Delayed, Missing or Damaged Parcels

If your parcel is delayed, appears missing or arrives damaged, please contact us promptly. We will review the issue with our courier partner and advise you on the next steps.

Damaged or incorrect items are handled according to our Returns & Refunds Policy.

Contact Us

For shipping and delivery enquiries, email:

management.sunskilltechs@gmail.com

Please include your order number and delivery city.